Privacy Policy – Synchrosity
Introduction
(“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following personal data:
- Name, email address, phone number, and other contact information.
- Age, date of birth, and school/organization details (for participants in our programmes).
- Payment details for booking or purchasing services.
- Website usage data (e.g., cookies, IP address, and pages visited).
- Any information you provide through correspondence or forms.
How We Use Your Information
Your information is used to:
- Provide and manage our coaching programmes and services.
- Respond to enquiries and communicate programme updates.
- Process payments and manage bookings.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
Legal Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract (e.g., programme bookings).
- Legitimate interests (e.g., improving services).
- Consent (where you provide explicit consent for marketing communications).
- Legal obligations.
Sharing Your Data
We may share your data with:
- Payment processors (for transactions).
- Service providers supporting programme delivery and website hosting.
- Legal or regulatory authorities where required by law.
Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
To exercise these rights, contact us at info@synchrosity.com
Cookies and Tracking
Our website uses cookies to enhance user experience and gather anonymized analytics. You can manage cookies through your browser settings.
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website, along with the revised effective date.
Contact Us
info@synchrosity.com
55 Main Street, The Grand Avenue, 2nd Block,
New York City