Privacy Policy – Synchrosity
Introduction
Synchrosity (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following personal data:
Name, email address, phone number, and other contact information
Age, date of birth, and school/organization (for participants in our programs)
Payment details for booking or purchasing services
Website usage data (e.g., cookies, IP address, pages visited)
Any information you provide in correspondence or forms
How We Use Your Information
Your information is used to:
Provide and manage our coaching programs and services
Respond to enquiries and communicate program updates
Process payments and manage bookings
Improve our website, services, and customer experience
Comply with legal obligations
Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a contract (e.g., program bookings)
Legitimate interests (e.g., improving services)
Consent (where you provide explicit consent for marketing communications)
Legal obligations
Sharing Your Data
We may share your data with:
Payment processors (for transactions)
Service providers for program delivery and website hosting
Legal or regulatory authorities if required by law
Data Retention
We retain personal data only as long as necessary for the purposes described, unless longer retention is required by law.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
To exercise these rights, contact us at [Insert Email Address].
Cookies and Tracking
Our website uses cookies to enhance user experience and gather anonymized analytics. You can manage cookies via your browser settings.
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date revised.
Contact Us
Email: [Insert Email Address]
Address: [Insert Business Address, London, UK]